Network Services has completed the transition of routing for the Iowa location which thus far has had an improvement in route stability. The overall situation has stabilized and the Network Engineering team continues to monitor the situation and will provide updates to this notification posting as appropriate.
The situation continues to impact connectivity stability for people on servers in the Iowa Datacenter on a sporadic basis. Network Engineering is taking additional steps to eliminate a potentially problematic upstream connection from the provider mix in order to return stability and throughput to the site. We will have an additional update shortly.
Network Engineering identified the condition with Internaps upstream connectivity which was impacting routing and throughput to the datacenter. Customers would have experienced additional increased latency while BGP routing updates were applied to take advantage of alternate paths. The Network Engineering team is continuing to monitor overall network performance for the impacted sites to ensure operations return to normal. The network is largely stabilized, but some customers may be still experiencing sporadic issues.
We are currently experiencing intermittent outages due to an issue with an upstream provider that has manifested itself with connectivity issues to servers in the Iowa Datacenter. Please stand by and we will let you know as soon as we have news or as soon as the issue has been corrected. At this time we do not have an ETA.
Monday, March 22, 2010